Shipping Policy
Welcome to Desert Rose Apparel, your number one destination for high-quality clothing and footwear. In this comprehensive shipping policy, we aim to provide you with all the necessary information regarding our shipping methods, delivery times, international shipping, and more. Read on to discover how we strive to ensure a seamless shopping experience for our valued customers.
Shipping Methods
At Desert Rose Apparel, we offer various shipping methods to cater to your specific needs and preferences:
- Standard Shipping: Our standard shipping option ensures reliable delivery within 3-5 business days for domestic orders. Please note that processing time may vary depending on the order volume.
- Express Shipping: Need your items quickly? Opt for our express shipping option for expedited delivery within 1-2 business days. This option is perfect for those last-minute fashion emergencies or special occasions.
Shipping Costs
We understand that transparency is key when it comes to shipping costs. Therefore, we offer flat-rate shipping charges based on the order value:
Order ValueShipping CostBelow $50$5.99$50 and aboveFree ShippingDelivery Times
Our team works tirelessly to ensure prompt order processing and delivery. The following are the estimated delivery times based on the selected shipping method:
Standard Shipping
- Domestic: 3-5 business days
- International: 7-14 business days (may vary depending on the destination)
Express Shipping
- Domestic: 1-2 business days
- International: 3-5 business days (may vary depending on the destination)
Please note that these are estimated delivery times, and certain factors beyond our control, such as customs procedures or unforeseen delays, may affect the actual delivery date.
International Shipping
Desert Rose Apparel proudly serves customers worldwide. We offer international shipping to numerous countries, ensuring that our global clientele can enjoy the latest fashion trends.
For international orders, please keep in mind the following:
- We provide international shipping at competitive rates, calculated based on the destination and package weight.
- Customs and import duties may apply to international orders, and these charges are the responsibility of the customer. We recommend checking with your local customs office for more information.
- Delivery times for international orders may vary depending on the destination. Estimated delivery times range from 7-14 business days.
Order Tracking
Want to stay informed about the status of your order? We offer a convenient order tracking feature that allows you to monitor your package's journey from our warehouse to your doorstep. Once your order is shipped, you will receive a tracking number via email.
To track your order, simply visit our website and enter your tracking number on the designated tracking page. You'll gain real-time updates on the current location and estimated delivery time of your package.
Customer Support
Our dedicated customer support team is always ready to assist you with any shipping-related inquiries or concerns. For assistance, don't hesitate to reach out to our knowledgeable representatives via phone or email. We strive to provide timely and accurate responses to ensure a satisfactory shopping experience.
Thank you for choosing Desert Rose Apparel. We appreciate your trust in our brand and are committed to delivering your orders promptly and professionally.